270L Vo Thi Sau Street, Ward 7, District 3, Ho Chi Minh City
Operating hours: Monday to Saturday, 8 a.m. – 7:30 p.m.
0888.090.898

FREQUENTLY ASKED QUESTIONS

Please refer to some frequently asked questions before using the contact form
How can I buy flowers?
You can visit our flower shop 360 to choose or directly order bouquets according to our designs.
If you can’t come, you can refer to flower designs on the website: shophoa360.com, then click on the order form and place an order directly on the website, or call the Hotline: 0936652727 – 0982372727 to place an order.
If you want to consult about a specific bouquet, you can call or send your requests to us via Email: [email protected]. We will respond to you as soon as possible.
How do I know if my order is successful?
– If you order flowers by phone, the staff will confirm your request immediately after the call ends.
– If you order through the website, upon successful completion, you will receive a confirmation email to the email address you provided.
What are the operating hours and flower delivery times of the flower shop?
– The shop operates from 7 a.m. to 10 p.m. daily, so whenever you need flowers, the shop can still meet your needs.
– Flower delivery times are from 7 a.m. to 6 p.m. If you want flowers delivered within this time frame, the shop can still be flexible to meet your needs.
How far in advance should I order flowers?
For the convenience of both the buyer and the seller, the shop recommends that you order flowers at least 24 hours in advance. But if you need flowers urgently, we can still complete and deliver them to you as soon as possible.
Will the flowers ordered be exactly as requested in the order?
You can rest assured about this! We guarantee to provide you with the desired flower designs. In cases where there are many flower designs that the shop has not yet imported in time, we will immediately inform the customer to negotiate the flower design again.
Is there an additional delivery fee when paying for the order?
If flowers are delivered to districts within the inner city, Flower Shop 360 will completely waive the delivery fee. However, in the case of suburban districts, depending on whether the geographical conditions are far or near, the shop will have different shipping fee rates, and we will add the shipping fee to the order once all information has been confirmed.

Consultation Request, Quotation